Following implementation of Xpedeon software, the responsibility for the smooth running of your systems becomes our priority.
We offer access to telephone support, online support, onsite consultancy and extensive user documentation to refer to:
Telephone Support
Our telephonic support team features Xpedeon experts who are always at hand to answer your product related queries.
Online Support through a Dedicated Website
Our support website is an expert resource that offers you a knowledge bank of articles and a variety of tips and tricks that will enhance your user experience, while helping you multiply the efficiency of your working.
It features downloads to access the most recent information on forthcoming product releases, plus a "Recommend a Feature" form that will be directly submitted to our product development team.
Onsite Consultancy
If post implementation issues remain, which cannot be solved via telephone or remote access support, we offer surgery sessions to resolve any issues.
Extensive User Documentation
Xpedeon has a comprehensive online help capability that explains all features of the application. It also provides you with easy access to FAQ's through a search and index functionality.
Installation and Quick Start Guides
These guides offer helpful instructions on program installation and common set-up operations.